Serial No.

Service provided

Relevant  laws and regulations

Documents should be submitted

Time taken to provide the service

(Months/Weeks/ Days /Hours )

Responsible Officer’s

The officer to complain about improper delivery of the service

Formats  to be produced

Places from where collect forms

If there is relevant fee, the fee and how it should be paid

Name

Designation

Telephone/Fax/E- mail

Name

Designation

Telephone/Fax/E- mail

01.

Countersigning of Grama Niladhari Certificate

Reports issued by Grama Niladhari

-

-

05 Minutes

M.L. Weragama

Chief Management Service Officer

0662220790

D.M.A. Dissanayaka

B.N. Damayanthi

Divisional Secretary

Administrative Officer

0662056534

066-2220790

01.

Income Certificates

-

Application

From Grama Niladari’s Office/ Divisional Secretariat

1% commission

0.18% VAT

To shoroff

15  Minutes

B.G.R.S. Bulanawewa

Development Officer

0662220790

02

Valuation Report

-

Application

From Grama Niladari’s Office/ Divisional Secretariat

1% Commission

0.18% VAT

To shoroff

15  Minutes

B.G.R.S. Bulanawewa

Development Officer

0662220790

Service provided

Relevant  laws and regulations

Documents should be submitted

Formats  to be produced

Service provided

Relevant  laws and regulations

Documents should be submitted

The officer to complain about improper delivery of the service

Places from where collect forms

Formats  to be produced

Name

Designations

Telephone/Fax/E mail Post

Name

Designations

Telephone/Fax/E mail Post

01.

Obtaining National Identity Card in First Time

As per the circulars and instructions  issued by the Department of Registration  of persons

1. Original copy of Birth Certificate /Nil result sheet /presumptive  age certificate

Divisional Secretariat

Stamp fee -

Rs. 140.00

Identity Card Fee –                 RS. 200.00

06 Months

1.P.A.S.U. Perera

2.K.G.W.G. Kariyawasam

Development Officer

Development Officer

0662220266

0662220266

D.M.A. Dissanayake

W.M.N.Y.R. Wijethunga

Divisional Secretary

Assistant Divisional Secretary

0662056534

0662220789

2. ICAVO standard Photo Slip

Delay fee –Rs.2500.00

02.

For amendments

As per the circulars and instructions  issued by the Department of Registration  of persons

1. Original copy of Birth Certificate /Nil result sheet /presumptive  age certificate

Stamp fee -

Rs 140.00

Identity Card Fee – Rs.  500.00

06 Months

2. ICAVO standard Photo Slip

3. Copy of Birth Certificate /Nil result sheet /presumptive  age certificate

03.

Receiving a lost National  Identity Card

As per the circulars and instructions  issued by the Department of Registration  of persons

1. Copy of Birth Certificate /Nil result sheet /presumptive  age certificate

Can be downloaded from the Website of Department of Registration of Persons

Stamp fee -

Rs.  140.00

Identity Card Fee – Rs.  1000.00

06 Months

2. ICAVO standard Photo Slip

3.Police Report

4. Two written evidence if Identity number illegible.  

04.

Forwarding applications to the head Office to make National Identity Card  in One day

As per the circulars and instructions  issued by the Department of Registration  of persons

1. Copy of Birth Certificate /Nil result sheet /presumptive  age certificate

One day Service fee -

Rs 2000.00

01 Day

2. ICAVO standard Photo Slip

Serial No.

Service provided

Relevant  laws and regulations

Documents should be submitted

Time taken to provide the service

(Months/Weeks/ Days /Hours )

Service provided

The officer to complain about improper delivery of the service

Formats  to be produced

Places from where get forms

If there is relevant fee, the amount and how it should be paid

Name

Designation

Telephone/ Fax/E mail Post

Name

Designation

Telephone/ Fax/E mail Post

01.

Issuing Births, Marriages and deaths certificates

Births and Deaths registration Act

B63

B63 A

Divisional Secretariat

And

Official Web Site of Registrar General Department

When Registration  number or date available    Rs. 120.00

05 Minutes

W.C. Jayasinghe

A.D.R.

0662220790

D.M.A. Dissanayaka

W.M.N.Y.R. Wijethunga

Divisional Secretary /District Registrar

Assistant Divisional Secretary

0662056534

0662220789

General, Udarata and Muslim Marriages Registration Act

B 121

E 41

When Registration  number or date unavailable    Rs. 250.00

01 day

02

Registration of  a birth after prescribe time

Section 24 of  Births and Deaths registration Act

B 6

Declaration fee  60.00

  01 month

03

Adding a name to a Birth Certificate or changing an existing name

Section 27 of  Births and Deaths registration Act

B 7

B 8

B 9

B 10

Declaration fee  60.00

02 days

04

Amendments of Births and Deaths

Sections 27 A,52 (1) , 53 of  Births and Deaths registration Act

B 37 A

B 61

B62

Declaration fee  60.00

  01 month

05

Registration of a death after prescribe time

Section 36 of  Births and Deaths registration Act

B 15

Declaration fee  60.00

  01 month

Serial No.

Service provided

Relevant  laws and regulations

Documents should be submitted

Time taken to provide the service

(Months/ Weeks/ Days /Hours )

Service provided

The officer to complain about improper delivery of the service

Formats  to be produced

Places from where get forms

If there is relevant fee, the amount and how it should be paid

Name

Designation

Telephone/ Fax/E mail Post

Name

Designation

Telephone/ Fax/E mail Post

01.

Awarding contracts for approved projects

S.F.C. No 01/2021 and as per regulation and laws issued from Ministry of Finance

Socity

1.Requesting letter

2.Registered certificate

3.Updated savings books

4. copies of Identities of officers

5. Certificate of officers in charge of the division on the fitness

From relevant societies

and

Divisional Secretariat

-

01week

B.H.A.G. Bandara

H.G.I.R. Ekanayake

R.A.I.R. Rajapaksha

B.M.C.J.K. Basnayake

D.N.K. Atipola

Management Service Officer

Development Officer

Development Officer

Development Officer

Development Officer

066-2250109

D.M.A.  Dissanayaka

R.S. Herath

Divisional Secretary

Deputy Director (Planning)

0662056534

0662250109

02.

Payments for projects

As the project is finished

1. Letter of the society

2.Report of the Officer in charge of the division

3.Obaining the condition inspection report  if required

4.The bill

5.General  35 or General 70 Vouchers

03 weeks

03

Payment of withholding money

01.Requesting letter of the society

02.Report of the Technical Officer

03.F.R. 237

04.Schedule  14 Format

05.General 70 Voucher

03 weeks

Serial No.

Service provided

Relevant  laws and regulations

Documents should be submitted

Time taken to provide the service

(Months/ Weeks/ Days /Hours )

Service provided

The officer to complain about improper delivery of the service

Formats  to be produced

Places from where get forms

Designation

Name

Designation

Telephone/ Fax/E mail Post

Name

Designation

Telephone/ Fax/E mail Post

01

Issuing of Timber transport license

Cir. No. 01/2007 of Ministry of  Environment and Natural Resources

1.Application

2.Request letter

3.Timber list certified by the Grama Niladhari

4.The receipt If sold , 5.Certified copies  of the deed and the

From Rattota Divisional Secretariat or Grama Niladhari’s office

Rs.256.00 for one permit

Permit fee  Rs. 200.00

18% VAT – Rs.36.00

10% Stamp fee Rs.20.00

02 Weeks

A.G.S. Rathnayaka

Development Officer

066 -2220790

D.M.A. Dissanayaka

W.M.N.Y.R. Wijethunga

Divisional Secretary

Assistant

Divisional Secretary

0662056534

0662220789

Cir. No.  02/2005

02

Simplifying of conditions in a grant

Cir. No. 2022/4 of Commissioner General of Land

1.Request letter(with the recommendation of Grama Niladhari)

2.Folios

3.original of the grant

-

-

02 Months

K.G.I.K. Ariyadasa

D.M.L.K. Dissanayaka

W.G.P.Kumari

Development Officer

Development Officer

Development Officer

066 2220790

03

Providing original inheritance of a land with grant

Order 142 and 156  of Land Development Ordinance

Grama Niladhari Report  to provide Succession /life interest/original title  

From Rattota Divisional Secretariat

-

02  Months

Cir. No. 2020/2 of Commissioner General of Land

Cir. No. 2022/4 of Commissioner General of Land

04

Providing life interest of a land with grant

Land Development Ordinance

Grama Niladhari Report  to provide Succession /life interest/original title  

From Rattota Divisional Secretariat

-

02 Months

Cir. No. 2022/4 of Commissioner General of Land

05.

Nominating of successor for land with grant 

Land Development Ordinance

L.C 155

From Divisional Secretariat

-

02 Months

Grama Niladhari Report  to provide Succession /life interest/original title  

06

Issuing of permits upon Land Development Ordinance

As per Land Development Ordinance and  Cir. No. 22008/4 of Commissioner General of Land

LCD 1 and  LCD 2 Development report

From Divisional Secretariat

-

06 Months

07

Issuing of timber felling permits

Cir. No. 01/2007 of Ministry of  Environment and Natural Resources

1.Application

2.Certified copies of  the deed and the plan

3.last folio

4.Timber list

5. Required letters as per the nature of the request

From Divisional Secretariat

-

01 Months

A.G.S. Rathnayaka  

Development Officer

0662220790

Cir. No. 01/2019 of District Secretary Matale 

08

timber felling permits cutting over 05 trees

Cir. No. 01/2007 of Ministry of  Environment and Natural Resources

1.Application

2.Data Sheet application of the central Province 3. Certified copies of  the deed and the plan                       4. Last folio

5.Timber list

6.Grama Niladhari report

7. Required letters as per the nature of the request

From Divisional Secretariat

-

waiting list or Priority for the requaments upon the limit of felling timber

09

Obtaining permits to transport animals

Animals Ordinance No 29 of 1957

1.Application

2.Recomendation of Grama Niladhari

3. Veterinary Report

4.letters to confirm the ownership of the animal 5.detail of the vehicle use to transport animals

From Divisional Secretariat and Veterinary office

-

30 Minutes

10.

Recommendation  for gun license 

Guns and Firearms Ordinance

1.Application

2.Requesting letter

3.Deeds of the land

4.Grama Niladhari report

5.recommendation of relevant institutions  for the land and crops 

District  Secretariat

Charging fee from District Secretariat

02 Weeks

11.

Vesting gun license

Guns and Firearms Ordinance

1.Application

2.Previous license

3.Letters of intent to vest

4.If deceased , Death certificate

5.National Identity Card of the ****

6.Obtaining family background report from the Grama Niladhari

District  Secretariat

-

02 days

12

Issuing timber felling (Jack/coconut Breadfruit /female palm)

Tree felling (control) Amendments No. 01 of 2000

1.Application

2. Requesting letter certified by the Grama Niladhari                         3.Copy of the deed

4.Copy of the Plan

5.Folios not more than 03 months

6.Other letters according to the matter

From Divisional Secretariat and Grama Niladhari’s Office

-

  01 Weeks

D.W.W.D. Pahalawela

Development Officer

0662220790

As per the terms As per the terms of  Tree felling (control) Act  of S.M. of A.D.  No. 4/1/1/2 dated 30.12.2025

Circular letter No. 4/1/1/2 and dated 2006.03.29

13

Removal of dangerous timber on crown lands.

Ministry circular   No. 18/96 and dated 1996.12.06

01.Grama Niladhari report

-

-

02 Days

14

Annual Renewal of liquor licenses

Excise duty Notice No. 02/2024,

Letters of  the Commissioner of  Excise

01.The letter certified by the  Commissioner of  Excise                                 02.Clearance certificate of Assistant Excise commissioner

Excise duty Office ,No. 353,Old Kotte Rd.,  Rajagiriya

Fee relevant to the permit which has been approved by the  Commissioner General  of  Excise  should be paid to D.S.                                  

01 Day

I.M.H.K. Illangasinghe

Management Service Officer

0662220790

15

Providing recommendation for issuing licenses for sand,granite,soil and other mineral mining.

Code of conduct on the mining, transportation and trade of minerals used  for construction industry

Format requesting necessary information recommendation from the   Geological Survey & Mines Bureau

Geological Survey & Mines Bureau

To  Geological Survey & Mines Bureau

03 Days

Serial No.

Service provided

Relevant  laws and regulations

Documents should be submitted

Time taken to provide the service

(Months/ Weeks/ Days /Hours )

Service provided

The officer to complain about improper delivery of the service

Formats  to be produced

Places from where get forms

Designation

Name

Designation

Telephone/ Fax/E mail Post

Name

Designation

Telephone/ Fax/E mail Post

01.

Travelling abroad

Circulars of the ministry

1.Application

2.Certified copy of the passport

3.A copy of the National Identity card

4.A copy of Marriages Certificate

From Divisional Secretariat and Job Agencies

-

02 Weeks

1.K.A.N. Krishanthi

2.B.N.D. de Silva

3.S.K.M.N. Jayawardhana

Foreign Employment  Development Officer

0662220790

D.M.A. Dissanayaka

W.M.N.Y.R. Wijethunga

Divisional Secretary

Additional Divisional Secretary

0662056534

0662220789

02.

Business name registration

Central Provincial Business Names Ordinance

1. A copy of the National Identity card

2.A photograph of the name board 

3. Application

4.Deed of the land

5.Trade license

6.Original folio of the land

From Divisional Secretariat

02 Weeks

Sachithra Umayangani

Development Officer

0662220790

03.

Business name cancellation

1.Application for the cancellation of the business

2.Grama Niladhari’s report

3.A copy of the original business registration

02 days

04.

Checking of business names register and issuing duplicates

1.Company  B 26 application

2.A copy of Police complaint

3.Application

4.Grama Niladhari’s Certificate

15 Minutes

05.

Providing relief for disasters

Circulars of the ministry

1.Request letter

2.NDRSC 3 format

3.NDRSC 1 format

4.NBRO report

5.Residential certificate

From Divisional Secretariat

03 Months

Kumudu Karunatilaka

L.H.D. Vimansa

Development Officer (Disaster )

066222090

06.

Registration of voluntary  organizations

1.Application

2.A certified copy of the General meeting  and other documents

From Divisional Secretariat

02 days

W.G.R.K. Ariyadasa

Social Service Officer

066 2220790

07

Providing disabled equipment

1.Application

2.Medical report to confirm the disability

3.Request letter

From Divisional Secretariat

From Grama Niladhari’s Office

03 Months

E.M.W.E.O. Ekanayaka

Social Service Officer

066 2220790

08

Providing self-employment donations

1.Application

2. Estimate

3.Requesting letter

From Divisional Secretariat

From Grama Niladhari’s Office

03 Months

09

Elderly allowance -  Over 70 years

1. Application

2.Grama Niladhari report

3.A photocopy of the National Identity Card

From Divisional Secretariat

From Grama Niladhari’s Office

As per the receiving provisions

H. Apsara Fernando

Elderly Promotion  Assistant Officer

066 2220790

10

Disability allowance

1.Application

From Divisional Secretariat

As per the receiving provisions

W.G.R.K. Aryadasa

Social Service Officer

062220790

11

Obtaining elderly Identity Card

1. Application

2.Color photograph

3. A photocopy of the National Identity Card

4.A copy of Birth certificate

From Divisional Secretariat

03  Days

H. Apsara Fernando

Elderly Promotion  Assistant Officer

0662220790

12

Obtaining public aid

1. Application

2.Completed Format

3.Recomendation of Grama Niladhari

4. Request letter

From Divisional Secretariat

From Grama Niladhari’s Office

01 Months

E.M.W.E.O. Ekanayaka

Social Service Officer

0662220790

13

Obtaining medical aids

1. Application                              2. Completed Format

3.Medical report

4.Request letter

From Divisional Secretariat

From Grama Niladhari’s Office

01 Month